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Introduction

This Privacy and Cookie Policy explains the practices employed by Winngoo Limited in collecting and using your information and the ways within which you can influence these.  This Privacy Policy relates to all websites operated from time to time by Winngoo Limited.

Winngoo Limited will collect various types of information about you through your use of our websites to process your requests and orders, to provide a more personalised web-surfing experience and to also help us improve the services that we offer to you.  In doing this we may also collect anonymous information about you through the use of cookies.

Winngoo Limited will be the Data Controller of any personal data we collect about our members only.  Should you wish to contact our Data Controller then please feel free to do so at: info@winngoo.com

What information do we collect about you?

In order to process your requests and orders and other activities it may be necessary to collect personally identifiable information about you. The type of personally identifiable information that may be collected at the time of registration includes, but is not limited to: your name, address, e-mail address, telephone number, credit/debit card information and/or personal PayPal information.

In addition, we may collect anonymous information about you and your website usage through the use of cookies. Such information will not be personally identifiable to you. If you choose, you may opt out of allowing our cookies to collect information about you.

In some instances we may also ask you for sensitive information – for instance, personal information such as demographic data (age, occupation, personal interests etc.) which you may choose (but are not obliged) to provide to us. If you volunteer such information, you will be consenting to our processing it for the purpose of collecting trends and behaviour purposes only.

We may also request sensitive personal information based on your racial or ethnic origin, physical or mental health, allegations of criminality, sentences or convictions.  This sensitive personal information will only be provided with your explicit consent and we will only retain your personal data for as long is legally permitted for legal, regulatory, taxation or fraud prevention purposes.

How we use your personal data

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained8. These purposes include:

  • to help us identify you and any accounts you hold with us
  • administration
  • research, statistical analysis and behavioural analysis
  • customer profiling and analysing your purchasing preferences
  • marketing—see Marketing and opting out below
  • fraud prevention and detection
  • billing and order fulfilment
  • customising this website and its content to your particular preferences
  • to notify you of any changes to this website or to our services which may affect you
  • security vetting
  • improving our services

Cookies

A cookie is a small text file that we and, in certain circumstances third parties, place on your browser when you visit our websites or open some of our emails. Cookies, amongst other things, allow us to recognise you each time you re-visit one of our websites and provide you with a more personalised user experience. There are in existence a variety of different cookies which are designed for use in specific sets of circumstances.

How do we and our third parties use cookies?

You should be aware that information on you may be collected through the use of cookies when you use our website and/or our carefully selected third party sites. It is essential that we use some cookies in order to provide you with the services you have requested from us. Some cookies, however, whilst useful, are not essential, and when using our website you agree to the use of these non-essential cookies unless you specifically set your browser to reject them.

When you initially enter our site we may place an anonymous cookie on your browser to enable us to recognise you the next time you visit the website. We may also place a further cookie on your browser when you register for one of our services. This will enable us to remember you next time you come to sign in, eliminating the need for you to re-enter your login details and customising your future uses of our sites.

We may also place cookies on your browser to provide you with behavioural advertising and monitor the advertising on our sites to, amongst other things, ensure that you are not subjected to intrusive advertising.

Small pieces of code called pixel tags, web beacons or GIF files, are used in conjunction with cookies to help us manage and monitor our online advertising and wider business arrangements with third parties. These files will allow us to aggregate anonymous information relating to advertising and website usage. The type of information collected includes, but is not limited to, information relating to advertising responses, page views, promotion views and purchases made. Such pixel tags may be used to recognise third party cookies (cookies generated by third parties) and inform us and/or third parties of which advertisement or link brought you to our website, allowing us to monitor the efficacy of our business relationships with third parties.

How to manage or refuse cookies

If you do not want your browser to accept cookies and use them in the ways described above it is possible to change your browser settings. It is also possible to delete existing cookies from your browser. However blocking all cookies will affect your web experience and may result in some parts of our website not functioning properly. We recommend you visit the following websites for further information on altering your cookie settings:

www.aboutcookies.org

www.allaboutcookies.org

For more detailed information on how to clear or disable all of your browser cookies, please go to http://www.google.com/support/accounts/bin/answer.py?answer=32050&hl=en

Use of different cookies

We will use different cookies at various different stages of your use of our website.

Tracking and Customisation Cookies

These are used to recognise repeat visitors to our website and customise the visitor experience, as described above. They may also be used in conjunction with other information we or our third party partners hold to attempt to record specific browsing information (for example, regarding the way visitors arrive at our website, pages viewed, options selected, information entered and the path taken).

Session Cookies

These are used to maintain your session when you sign in on our websites, allowing you to access our online services without the need to sign in on every page you visit. If you opt out of tailored advertising, we stop using this cookie for this purpose.

Advertising Cookies

In addition, our website works with selected third parties for the purpose of delivering targeted behavioural advertising to our website. Using cookies, anonymous information about your use of our websites and other websites will be used to provide more relevant adverts about goods and services of interest to you.

Cookies placed independently by third parties

Most adverts you see on our website will have been placed by third parties. These third parties may choose to generate their own cookies for the purposes of collecting anonymous information relating to the viewing of their advertising. The information collected cannot be used to personally identify someone.

Marketing and opting out

Unless you have asked us not to do so, we may contact you by mail, telephone, SMS, text/picture/video message, fax, email about products, services, promotions, special offers [which may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time. See further Your rights below.

Disclosure of your personal data

We may disclose your personal data to:

  • other companies within our group
  • our agents and service providers (eg: providers of web hosting or maintenance services)
  • law enforcement agencies in connection with any investigation to help prevent unlawful activity
  • our business partners in accordance with the Marketing and opting out section above

Keeping your data secure

We will use technical and organisational measures11 to safeguard your personal data, for example:

  • access to your account is controlled by password and username which are unique to you

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

Monitoring

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.

Our sharing of information about you with third parties

If you consent, we may sell, rent or trade your personal information to third parties for their marketing purposes. Such third parties will be carefully selected and registered with the Information Commissioner.

We may provide anonymous, non-personally identifiable aggregate information to advertisers and our business partners, including information relating to sales and web-usage, to enable us to sell advertising and monitor the efficacy of our business partnerships. We may also pass such statistical information onto reputable third parties for onward sale.

It is possible that Winngoo Limited could merge or be acquired by another business. If this happens, we may share the information that relates to you. You will be sent notice of such an event. Winngoo Limited reserves the right to disclose personally identifiable information in order to comply with the law, applicable regulations and government requests. We also reserve the right to use such information in order to protect our operating systems and integrity as well as other users.

Any third parties employed by us to process your data on our behalf are subject to contractual obligations to protect the security of your data in accordance with the terms of this Privacy Policy.

Consent—

There is a notice on our home page which describes how we use cookies and which also provides a link to our Privacy Policy. If you use this website after this notification has been displayed to you we will assume that you consent to our use of cookies for the purposes described in this Privacy Policy

Security

We are wholly committed to protecting your personal information.

All information that you provide to us is stored on secure servers and access to this database is restricted internally. While no computer system is completely secure, we believe the measures we use reduce the likelihood of security problems to a level appropriate to the type of data involved.

Access to your account will always remain password protected for your privacy and security. While we do our best to protect your personal information you also must protect yourself. This includes (but is not restricted to) the following advice:

  • Keep your password and other access information confidential
  • Ensure that no-one uses the Winngoo site whilst your system is actively logged in
  • Ensure that you sign out from your account when not in use
  • Ensure that you do not disclose details of your banking information to any third parties.

Maintaining and updating your personal information

You are solely responsible for maintaining your personal account and mailing settings.

You remain at liberty to change your account and mailing settings at any time and we request that you keep your personal information up-to-date.

Access to Information

The Data Protection Act 1998 gives you the right to access any personal data we hold about you.

In accordance with the Data Protection Act we reserve the right to charge a small fee if you ask us to provide you with this information. The current maximum charge is £10.00.

Changes to this Privacy and Cookie Statement

This Privacy and Cookie Statement was reviewed on 01/08/2020.

Any changes we may make to our Privacy and Cookie Policy in the future will be posted on our website and, where appropriated, notified to you via email.

Your rights

You have the right, subject to the payment of a small fee (currently £10 to request access to personal data which we may process about you21. If you wish to exercise this right you should:

  • put your request in writing
  • include proof of your identity and address (eg;.g.; a copy of your driving licence or passport, and a recent utility or credit card bill)
  • attach a cheque in the amount of [£10] made payable to [specify]Winngoo Ltd
  • specify the personal data you want access to, including any account or reference numbers where applicable.

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:

  • put your request in writing
  • provide us with enough information to identify you (e.g. account number, username, registration details)
  • specify the information that is incorrect and what it should be replaced with.

You also have the right to ask us to stop processing your personal data for direct marketing purposes22 If you wish to exercise this right you should:

  • put your request in writing (an email sent to info@winngoo.com with a header that says ‘Unsubscribe’ is acceptable)
  • provide us with enough information to identify you (eg account number, username, registration details)

if your objection is not to direct marketing in general, but to direct marketing by a particular channel (e-g; email or telephone) please specify the channel you are objecting to.

Our Trading AdressRegistered Details:

Winngoo Ltd,

Unit 5, Martinbridge Trading Estate

240-242, Lincoln Road

Enfield

Middlesex

EN1 1SP

Company registration number: 10322376

Data Protection # ZA766642

Further Information

Should you require any further information about our Privacy and Cookie Policy then please contact us: info@winngoo.com